Frequently Asked Questions

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 Medical Travel, Inc.
The Disability Travel Experts


What information is required to rent a van?

How do I make a reservation?

What kind of vans are available?

Where do you deliver the vans?

How much does it cost and what fees are involved?

What are the payment options?

Do you rent scooters, wheelchairs, hoyer lifts, shower chairs with removeable arms or other medical equipment?


What information is required to rent a van?                    [back]

All drivers must be over 21 and provide current driver's license numbers and proof of US insurance information as well as address and phone numbers.  All drivers must provide their own insurance.  

How do I make a reservation?                                             [back]

Call us at our toll-free number, 800-778-7953, or fill out our Quote Request Form, or send us an e-mail at   Let us know the dates you want to rent the van and airport arrival and departure information or delivery location. Our representative will discuss your plans via the telephone.  A non-refundable deposit of $100 or 10% of the total (which ever is greater) is required to hold your reservation.

What kind of vans are available?                                         [back]

Accessible Minivans & Accessible Full Size Vans are available with rear and side entry. We also make available Saab Convertibles with a rear hitch for those that can transfer.     

Where do you deliver the vans?                                          [back]

We can meet you at the Palm Beach Intl. Airport - Ft. Lauderdale Airport and Miami Intl. Airport when you fly into Florida, no matter what time your flight arrives.  Also, we can deliver the van to a location in the South Florida area.  For other locations in the state of Florida, please call us.

How much does it cost and what fees are involved?    [back]

For a quote, please fill-out our Quote Request Form  Generally, the breakdown of fees is as follows:  daily rental rate, delivery/return fee, and applicable taxes.  There is never a charge for mileage.  Vans are delivered to the customer with a quarter of a tank of gasoline and returned with the same.  Fuel costs during the rental period are the customer's responsibility.  Payment for the rental is due at delivery.

What are the payment options?                                          [back]

We gladly accept VISA or Master Card.

Do you rent scooters or wheelchairs?                              [back]

Yes we do! Medical Travel, Inc. is a Full Service Medical Travel Agency that caters to people with medical needs.


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    Medical Travel, Inc.
5184 Majorca Club Drive, Boca Raton, Florida 33486
  Telephone: 800-778-7953 * Fax:(561)361-9385